Client Testimonials

Trusted by Property Owners Across Every Sector

35 years of independent roof consulting — here's what our clients say about working with Keener Consulting LLC.

Commercial
"Keener Consulting gave us an objective, thorough assessment that saved us from a costly premature roof replacement. Their report was clear, detailed, and stood up in negotiations with our contractor."
Michael R.
Regional Property Management Group
Office Portfolio
Commercial
"When we had a persistent leak that three contractors couldn't solve, Keener found the root cause in one visit. Their forensic approach is unmatched."
Sandra T.
Westside Commercial Properties
Retail Center
Institutional
"Their capital planning report helped us budget accurately for the next 10 years. Invaluable for our board and our investors."
James L.
Apex Asset Management
Institutional Portfolio
Residential
"As a homeowner, I didn't know who to trust after a hail storm. Keener gave me an honest, independent assessment that helped me navigate the insurance claim with confidence."
Patricia M.
Private Residence
Single Family Home
Commercial
"We brought Keener in as an expert witness on a construction defect case. Their documentation was meticulous and their testimony was clear and credible under cross-examination."
Robert K.
Harmon & Associates Law
Expert Witness
Department of Defense
"The condition assessment Keener provided gave our facilities team a clear roadmap for the next five years. Their knowledge of government facility requirements was immediately apparent."
Col. David W. (Ret.)
Federal Facilities Management
DoD Facility
Project Examples

Project Examples

A sample of the work we've done for clients across all four sectors.

CommercialCondition Assessment

Avoided Premature $800K Roof Replacement

Challenge

A property management group was told by their roofing contractor that a 12-year-old commercial membrane roof needed full replacement — an $800,000 project.

Approach

Keener Consulting performed an independent condition assessment, including core cuts and moisture scanning, to evaluate the roof's actual condition.

Outcome

The assessment found the roof had 8–10 years of remaining service life with $45,000 in targeted repairs. The owner saved over $750,000 and avoided unnecessary disruption to tenants.

ResidentialInsurance Claims Support

Insurance Claim Recovery After Hail Event

Challenge

A homeowner's insurance claim for hail damage was denied after the insurer's adjuster found insufficient damage to warrant replacement.

Approach

Keener Consulting conducted an independent forensic inspection, documenting hail impact patterns, granule loss, and functional damage with detailed photographic evidence.

Outcome

The independent report supported a successful appeal. The homeowner received a full roof replacement covered by their insurance policy.

Department of DefenseCapital Planning

10-Year Capital Plan for Military Installation

Challenge

A DoD facility manager needed a defensible, long-range capital plan for 22 buildings across a military installation to support budget requests.

Approach

Keener Consulting inspected all 22 roof systems, assessed remaining service life, and developed a prioritized 10-year replacement and maintenance schedule with cost projections.

Outcome

The capital plan was accepted by facility leadership and used to secure funding for the first three years of the program.

InstitutionalLeak Investigation

Leak Source Identified After Years of Failed Repairs

Challenge

A university campus building had experienced recurring leaks for three years. Multiple contractors had attempted repairs without success.

Approach

Keener Consulting performed a forensic leak investigation using systematic water testing and infrared thermography to trace the actual moisture pathway.

Outcome

The true source — a failed flashing detail at a mechanical curb — was identified and corrected. No further leaks have occurred.

Woman Owned Business
Keener Consulting LLC is a certified woman owned business — independent, trusted, and committed to excellence.

Ready to Work With a Consultant You Can Trust?

Join the commercial, residential, DoD, and institutional property owners who rely on Keener Consulting for independent, expert roof consulting.

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